Privacy Policy

 

At A&A Orchard LLC,  your privacy is important to us. To better protect your privacy, we provide this Privacy Policy to explain how your personal information is collected, used, and shared when you visit or make a purchase from aandaorchard.com.

Who we are

Our website address is: https://aandaorchard.com.

Personal data we collect and why we collect it

When you visit aandaorchard.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse aandaorchard.com, we collect information about the individual web pages or products that you view, what websites or search terms referred you to aandaorchard.com, and information about how you interact with aandaorchard.com. We refer to this automatically-collected information as “Device Information.” Additionally, when you make a purchase or attempt to make a purchase through aandaorchard.com, we collect certain information from you, including your name, billing address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.” When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

Device Information may be collected using the following technologies:

Cookies – data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Log Files – track actions occurring on aandaorchard.com and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

Web Beacons, Pixel Tags – small blocks of code placed on websites and emails used to record information about how you browse aandaorchard.com.

Hashes – anonymized strings created from your email address and may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media – If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Links/embedded content – Articles on aandaorchard.com may include embedded content (videos, images, article, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Please be aware we do not monitor or review the content linked to from this website and we are not responsible for the privacy practices or content of these sites. Evaluate the security and trustworthiness of any other site linked to this site or accessed through this site before disclosing personal information. A&A Orchard LLC cannot be responsible for loss or damage resulting from disclosure to third party sites.

Comments – When visitors leave comments on aandaorchard.com, we collect the data shown in the comments form and also the visitor’s IP address and browser user agent string to help spam detection through the anti-spam service Askimet.

Contact Form – Because Akismet (anti-spam service) is enabled on aandaorchard.com, the contact form submission data — IP address, user agent, name, email address, website, and message — is submitted to the Akismet service (owned by Automattic) for the sole purpose of spam checking. The actual submission data is stored in the database of the site on which it was submitted and is emailed directly to the owner of the form (i.e. the site author who published the page on which the contact form resides). This email will include the submitter’s IP address, timestamp, name, email address, website, and message.

 

How we use your personal information

We use the Order Information that we collect generally to fulfill any orders placed through aandaorchard.com (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize aandaorchard.com (for example, by generating analytics about how our customers browse and interact with aandaorchard.com, and to assess the success of our marketing and advertising campaigns).

We use Gmail for email correspondence and these emails are hosted by Google. We do not and will not print emails unless required to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights. 

How long we retain data

When you place an order through aandaorchard.com, we will maintain your Order Information for our records unless and until you ask us to delete this information and only for as long as we need the information to fulfill the order and to fulfill legal requirements.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Payments online go through a third party (Square), and we do not have access to your card numbers. If a customer orders via phone, card numbers are entered into Square, and all payment notes are immediately destroyed.  

 

How we share your personal information

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights. 

When visitors leave comments on aandaorchard.com, we collect the data shown in the comments form and also the visitor’s IP address and browser user agent string to help spam detection through the anti-spam service Askimet.

Third Party Analytics – WordPress.com hosts our orchard’s website and uses Jetpack as its general analytics tracking tool (page views/clicks).

Activity – This feature only records activities of a site’s registered users, and the retention duration of activity data will depend on the site’s plan and activity type.
Data Used: To deliver this functionality and record activities around site management, the following information is captured: user email address, user role, user login, user display name, WordPress.com and local user IDs, the      activity to be recorded, the WordPress.com-connected site ID of the site on which the activity takes place, the site’s Jetpack version, and the timestamp of the activity. Some activities may also include the actor’s IP address (login attempts, for example) and user agent.
Activity Tracked: Login attempts/actions, post and page update and publish actions, comment/pingback submission and management actions, plugin and theme management actions, widget updates, user management actions, and the modification of other various site settings and options. Retention duration of activity data depends on the site’s plan and activity type. See the complete list of currently-recorded activities (along with retention information).
Data Synced (?): Successful and failed login attempts, which will include the actor’s IP address and user agent.

Mobile Theme
Data Used: A visitor’s preference on viewing the mobile version of a site.
Activity Tracked: A cookie (akm_mobile) is stored for 3.5 days to remember whether or not a visitor of the site wishes to view its mobile version. Learn more about this cookie.
Protect
Data Used: In order to check login activity and potentially block fraudulent attempts, the following information is used: attempting user’s IP address, attempting user’s email address/username (i.e. according to the value they were attempting to use during the login process), and all IP-related HTTP headers attached to the attempting user.
Activity Tracked: Failed login attempts (these include IP address and user agent). We also set a cookie (jpp_math_pass) for 1 day to remember if/when a user has successfully completed a math captcha to prove that they’re a real human. Learn more about this cookie.
Data Synced (?): Failed login attempts, which contain the user’s IP address, attempted username or email address, and user agent information.

Repeat Visitor Block
Data Used: The Repeat Visitor block records page views by setting a cookie named `jp-visit-counter` in the visitor’s browser, which is incremented on each visit. This cookie is stored only in the browser and not recorded in our databases.

Sharing
Data Used: When official sharing buttons are active on the site, each button loads content directly from its service in order to display the button as well as information and tools for the sharing party. As a result, each service can in turn collect information about the sharing party. When a non-official Facebook or a Pinterest sharing button is active on the site, information such as the sharing party’s IP address as well as the page URL will be available for each service, so sharing counts can be displayed next to the button. When sharing content via email (this option is only available if Akismet is active on the site), the following information is used: sharing party’s name and email address (if the user is logged in, this information will be pulled directly from their account), IP address (for spam checking), user agent (for spam checking), and email body/content. This content will be sent to Akismet (also owned by Automattic) so that a spam check can be performed. 

What rights you have over your data

This website is hosted and operated in the United States, and the services featured on this website are only available within the United States. Information provided to us is transmitted, processed, and stored in the United States. Data will be collected, processed, maintained, and used subject to this Privacy Policy and applicable privacy laws in the United States. These laws may be different from the privacy laws in your country if you use services on our website from outside the United States. 

If you live in California, California law gives you the right to ask if aandaorchard.com discloses your personal information to third parties for direct marketing purposes (we do not disclose your personal information for direct marketing purposes). California law also gives you the right to ask if we sell your personal information to third parties (we do not and will not sell your personal information), and if so (we do not), you have the right to opt out of such sales.

Do not track – Please note that we do not alter aandaorchard.com’s data collection and use practices when we see a “do not track” signal from your browser. You can usually choose to set your browser to remove or reject browser cookies. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.

Contact Us

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. For more information about our privacy practices, please contact us by email at aandaorchard@gmail.com or by mail:

A&A Orchard LLC, 2731 CR 645, Green Forest, Arkansas 72638

This policy is effective as of August 28, 2020

 

 

 

 

 

 

 

 

Mobile Theme
Data Used: A visitor’s preference on viewing the mobile version of a site.
Activity Tracked: A cookie (akm_mobile) is stored for 3.5 days to remember whether or not a visitor of the site wishes to view its mobile version. Learn more about this cookie.
Protect
Data Used: In order to check login activity and potentially block fraudulent attempts, the following information is used: attempting user’s IP address, attempting user’s email address/username (i.e. according to the value they were attempting to use during the login process), and all IP-related HTTP headers attached to the attempting user.
Activity Tracked: Failed login attempts (these include IP address and user agent). We also set a cookie (jpp_math_pass) for 1 day to remember if/when a user has successfully completed a math captcha to prove that they’re a real human. Learn more about this cookie.
Data Synced (?): Failed login attempts, which contain the user’s IP address, attempted username or email address, and user agent information.

 

 

Repeat Visitor Block
Data Used: The Repeat Visitor block records page views by setting a cookie named `jp-visit-counter` in the visitor’s browser, which is incremented on each visit. This cookie is stored only in the browser and not recorded in our databases.

 

 

Sharing
Data Used: When official sharing buttons are active on the site, each button loads content directly from its service in order to display the button as well as information and tools for the sharing party. As a result, each service can in turn collect information about the sharing party. When a non-official Facebook or a Pinterest sharing button is active on the site, information such as the sharing party’s IP address as well as the page URL will be available for each service, so sharing counts can be displayed next to the button. When sharing content via email (this option is only available if Akismet is active on the site), the following information is used: sharing party’s name and email address (if the user is logged in, this information will be pulled directly from their account), IP address (for spam checking), user agent (for spam checking), and email body/content. This content will be sent to Akismet (also owned by Automattic) so that a spam check can be performed. Additionally, if reCAPTCHA (by Google) is enabled by the site owner, the sharing party’s IP address will be shared with that service. You can find Google’s privacy policy here.

WooCommerce Services
Data Used: For payments with PayPal or Stripe: purchase total, currency, billing information. For taxes: the value of goods in the cart, value of shipping, destination address. For checkout rates: destination address, purchased product IDs, dimensions, weight, and quantities. For shipping labels: customer’s name, address as well as the dimensions, weight, and quantities of purchased products.
Data Synced (?): For payments, we send the purchase total, currency and customer’s billing information to the respective payment processor. Please see the respective third party’s privacy policy (Stripe’s Privacy Policy and PayPal’s Privacy Policy) for more details. For automated taxes we send the value of goods in the cart, the value of shipping, and the destination address to TaxJar. Please see TaxJar’s Privacy Policy for details about how they handle this information. For checkout rates we send the destination ZIP/postal code and purchased product dimensions, weight and quantities to USPS or Canada Post, depending on the service used. For shipping labels we send the customer’s name, address as well as the dimensions, weight, and quantities of purchased products to EasyPost. We also store the purchased shipping labels on our server to make it easy to reprint them and handle support requests.